Account & privacy

Last updated: 7 July 2026

Forgot your password?

Use the Forgot password link on the sign-in page. We’ll email you a reset link; follow it to choose a new password. If the email doesn’t arrive within a few minutes, check your spam folder and confirm you entered the address you registered with.

Changing your email

Email changes aren’t self-service yet. Contact us at hello@getkaasa.com from your current address and we’ll help.

Deleting your account

Email hello@getkaasa.com from your account’s address and ask for deletion. Deleting your account:

• Removes your tracker, savings log, and milestones from our production systems.
• Ends any partner sharing immediately.
• Leaves residual copies only in encrypted backups, which purge in the normal rotation cycle (roughly 30–90 days).

How your data is handled

• No bank connections. We never link to your bank, ask for account credentials, or import transactions. Every figure is entered manually by you.
• Your data is isolated. Access rules are enforced at the database level — only you, and a partner you’ve expressly invited, can read or change your tracker.
• Encrypted in transit and at rest; passwords are stored only as cryptographic hashes.
• No selling, no ad-tracking. We don’t sell your information or use your savings data for advertising, and we use only essential sign-in cookies.
• Payments are handled by Stripe — your card details never touch our systems.

The full details are in our Privacy Policy and Terms of Use.

Something else?

Email hello@getkaasa.com — for security concerns, please include “Security” in the subject line so we can prioritise it.